Refund policy

Refund Policy

Please carefully review our policy. If you have any questions please send an email to our customer service address.

 

Honey Blush Boutique accepts exchanges of unworn, unwashed,  undamaged, or defective merchandise purchased in store and online *within 30 days* of the purchase date. 

  • We currently do not offer return labels nor do we reimburse return shipping costs.
  • All returns must be received *within 30 days* of the purchase date.
  • Returns are for exchange only. No refund will be issued. 
  • Exchanges are for the SAME item but in a different SIZE. If the product is unavailable in the size needed, we can exchange for a product of equal or lesser value.
  • Items should be unworn, unwashed, undamaged, and returned in their original packaging where possible.
  • FINAL SALE items are not eligible for return or exchange. See list below.
  • Orders cannot be changed, modified, or canceled after checkout.

       

      FINAL SALE:

      • Sale Category or items discounted.
      • BOGO, Mystery Bags, Doorbusters, etc.
      • Face Masks
      • Gift Cards
      • Hats or Hair Accessories
      • Intimates, Tights or Hosiery
      • Jewelry
      • Personalized or Customized items
      • Swimwear missing, unattached sanitary liner
      • **Items returned in poor condition will be sent back to the customer as Final Sale.
              •  

           


            HOW TO RETURN:

            • Please include the original receipt in the package with your original item you are returning. 
            • PLEASE INCLUDE YOUR INVOICE IN YOUR RETURN SHIPMENT.
            • At this time, we do not provide return labels. We suggest using USPS.
            • Hold on to your Tracking Number in case we need to locate your return.
            • Once we receive your return, please allow 5 to 7 business days for your exchange to be processed. 

             

            EXCHANGES

            Honey Blush Boutique accepts Exchanges *within 30 days* of the purchase date.

            • Exchanges are for the SAME item but in a different SIZE.
            • Exchanges are subject to availability.
            • We currently do not offer return labels nor do we reimburse return shipping costs.
            • If the requested item and size are not in-stock, we will process the exchange as an E-gift card. The automated email will be sent to the email address used to place the order.

              HOW TO EXCHANGE:

              • Please include the original receipt in the package with your original item you are returning. 
              • PLEASE INCLUDE YOUR INVOICE IN YOUR RETURN SHIPMENT
              • At this time, we do not provide return labels. We suggest using USPS.
              • Hold on to your Tracking Number in case we need to locate your exchange. 
                • Once your exchange is delivered to our warehouse, please allow 5 to 7 business days for the new size request to be processed and shipped. You will receive an order confirmation email to the email address on the original order. 



                RETURN POLICY FAQ's 

                GIFT CARDS

                If your gift card isn’t showing in your email inbox, please check your spam/junk folder. 

                • E-gift card codes will expire 1 year from the date issued.
                • If your order is a little more than your gift card is worth, an additional form of payment will be required at checkout. 
                • Your use of the Gift Card constitutes your agreement to our Terms & Conditions.

                  DAMAGED OR DEFECTIVE ITEM

                  If you received a defective item, contact our customer service team within 3 business days of receiving your order. 

                  MISSING OR INCORRECT ITEM

                  If you were sent incorrect items or are missing items from your order, please contact our customer service team within 3 business days of receiving your order, so we can get that mishap sorted out for you!

                  CANCELLING OR CHANGING YOUR ORDER

                  Once an order has been placed, it cannot be canceled or changed. 


                  ADDING ITEMS TO AN ORDER

                  We cannot add additional items to your order once it has been processed. If it is within 24 hours of your previous order, contact our customer service team immediately and include both order numbers in your message. We will do our best to waive the shipping fee on this additional order.

                  PRICE ADJUSTMENTS

                  Due to limited quantities and high demand, we cannot offer price adjustments on any items. No exceptions.

                  RETURN ADDRESS BELOW:

                  Honey Blush Boutique

                  ATTN: RETURNS DEPARTMENT

                  9569 Vaughn Rd

                  Pike Road, AL 36043